Effective Date: March 17, 2026
Thank you for shopping with American Spirit Goods. This Shipping Policy outlines how orders are processed, fulfilled, and delivered.
American Spirit Goods is owned and operated by Ron Jones LLC.
1. Order Processing Times
All products are made-to-order or fulfilled through trusted partners.
Orders are typically processed within 2–5 business days
Processing times may vary depending on product type and demand
Orders are not processed on weekends or U.S. holidays
During peak seasons (e.g., holidays, promotional events), processing times may be extended.
2. Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
United States
Standard Shipping: 3–7 business days
International Shipping
Standard International: 7–21 business days
Shipping times are estimates and may vary based on location, customs processing, and carrier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
Product type and size
Shipping destination
Carrier rates
Promotional or free shipping offers may be provided at our discretion.
4. Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear.
5. Multiple Shipments
Because we work with multiple fulfillment partners:
Items in the same order may ship separately
You may receive multiple tracking numbers
6. International Shipping & Customs
For international orders:
Customers are responsible for any customs duties, taxes, or import fees
Delivery times may be affected by customs processing
We are not responsible for delays caused by customs authorities
7. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
We are not responsible for lost or undeliverable packages
Reshipment may require additional shipping charges
8. Lost, Stolen, or Delayed Packages
a. Delays
We are not responsible for shipping delays caused by:
Carriers (USPS, UPS, FedEx, etc.)
Weather conditions
High shipping volumes
b. Lost Packages
If your package is marked as delivered but not received:
Please check with neighbors or your local carrier
Contact the carrier directly to file a claim
We will assist where possible but cannot guarantee replacement or refund for carrier-related issues.
c. Stolen Packages
We are not responsible for packages stolen after delivery.
9. Damaged Items During Shipping
If your item arrives damaged:
Contact us within 7 days of delivery
Provide photos of the item and packaging
We will work with you to provide a replacement or refund in accordance with our Returns & Refunds Policy.
10. Shipping Restrictions
We reserve the right to:
Refuse shipping to certain regions or addresses
Cancel orders that cannot be fulfilled due to shipping limitations
11. Order Modifications and Cancellations
Orders can only be modified or canceled if they have not yet entered production.
Once production begins:
Changes or cancellations are no longer possible
12. Contact Information
For shipping-related questions or concerns:
Ron Jones LLC
Email: legal@americanspiritgoods.com
Brand Clarification
American Spirit Goods is an independent brand and is not affiliated with or endorsed by any tobacco company or cigarette brand.